City Of Harare | Motorists get reprieve as Mayor Mafume listens to concerns

Council has introduced a cocktail of measures in place to ensure that traffic enforcement by Council and City Parking do not inconvenience motorists. Addressing a press conference on Thursday Mayor Mafume said the conduct of marshals and traffic officers has to be better, polite and respectful. “Vulnerable populations should not feel traumatized by enforcement makers. The elderly, women and children should be treated better. We will ensure that whoever is on duty will be respectful,” he said. "We don’t want marshals fighting with the public, there is no need for that. People have rights and and those on duty should be respectful." The manner in which they do their job has to be civil.” Mayor Mafume said, "People are complaining that they are being clamped a few minutes after their tickets have expired. We will consider that and ask City Parking to give a grace period, of which they have suggested a grace period of 10 minutes after the ticket has expired, so that when motorists come back, they pay for the additional time. “Some have indicated that when they arrive at parking bays, parking marshals literally hide. “We will ask them to consider putting a ticket in arrears as our tickets are electronic, which is problematic and the motorist should not be blamed,” he said Online payment for parking can be done through Ecocash by dialing *192#. The public are encouraged to use the following numbers if they have complaints. 0778 359 271/2