The Sunshine City, Built for Every Resident
Harare City Council delivers essential services, infrastructure, and governance for over 2.0M residents.
Quick links
Pay bills, report faults, check schedules, and access council services in a single click.
Pay Bills & Rates
Check balances, pay rates, secure utility payments online.
Learn moreBuy Water Tokens
Purchase prepaid water tokens via mobile money or card.
Learn moreReport an Issue
File municipal faults like burst pipes, waste collection delays.
Learn morePublic Notices Board
Water service alerts, roadworks, time-sensitive notices.
View noticesWaste Schedule
Find neighbourhood garbage collection schedules.
Learn moreBusiness Licences
Apply for and manage business licences.
Learn moreBuilding Permits
Submit and track building permit applications.
Learn moreCouncil Livestream
Live broadcasts of council chamber debates.
Watch liveTenders Portal
View open municipal tenders.
Learn moreCareers with the City
Current job openings across council departments.
Apply OnlineGovernance Directory
Executive Mayor, ward councillors, city leadership.
Learn moreEvents Calendar
Community clean-ups, municipal meetings, civic events.
Learn moreCity Departments
Direct contacts for administrative directorates.
Learn moreJunior Council
Youth leadership programme, civic projects, elections.
Learn more
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Female Councillors Undergo Leadership and Governance Enhancement Workshop
City of Harare Gender Champion and Deputy Mayor, Cllr Rosemary Muronda, is leading female Councillors and officials participating in a two-day Female Councillors Leadership Develop...
NEWS
Highfields Residents Make Their Voices Heard at 2027 Pr...
Ward 26 residents in Highfields actively participated in the City of Harare’s 2027 Pre-Bud...
NEWS
Hopley Women Receive Skills Training Starter Packs
The City of Harare in partnership with Cordaid Global Office and development partners, has...
NEWS
City of Harare & Helcraw Water Host Government Monitori...
The City of Harare in partnership with Helcraw have reaffirmed their commitment to working...
Still have questions?
Can't find the answers you need in our FAQs? Submit an enquiry or contact our communications team directly.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED
Send your account number, phone number, email address and ID number to clientinfo@hararecity.co.zw to receive e-bills
Where?
Visit our Harare Water Department at Old Mutual House or call 0242 705 654
Got a question?
Submit your question directly to our communications team. We will review it, respond, and publish the answer to help other residents.