The Harare Water Department is located at Old Mutual House corner Second Street and Speke Avenue. Engineer Victor Msikavanhu is the Acting Harare Water Director.
Vision
To be a world class provider of sustainable potable water and waste water services by year 2020.
Mission
To provide all consumers with affordable quality water and waste water services all the time.
Core Values
- Integrity
- Innovation
- Commitment
- Team Work
- Honesty
- Customer Satisfaction
Brief Overview
Harare Water is mandated to:
- Supply potable water to Harare and the surrounding local authorities of Chitungwiza, Epworth, Ruwa and Norton Town Councils with a combined estimated total population of about 4.5 million people.
- Provide sewerage services to Harare Municipality with an estimated total population of about 2.5 million people.
- In discharging this critical mandate, the City is experiencing greater than ever pressure to improve the quality and reliability of service provision against aged and inadequate infrastructure, ever depreciating raw water quality, poor revenue inflows, insignificant external support, and ever increasing arrears among many high level challenges.
