Residents Frequently asked questions

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: CLOSED

Sunday: CLOSED

Send your account number, phone number, email address and ID number to to receive e-bills


Visit our Harare Water Department at Old Mutual House or call 0242 705 654


Visit our offices at Cleveland House or call 0242 773 694

24 J. Tongogara Ave P O Box 1680. Harare

Tel: 263 4 2927683. 

Fax: 263 4 753018. 


We are audited by external auditors

water distribution pipes???

For new applicants - ZWL$500

Renewals - ZWL$450 per year

You can visit Rowan Martin Building or call 0242753000-15 for assistance

Receipts or Bills?

We are found at Town House Cnr J. Nyerere & J. Moyo

The facility is still under development

Go to our Mbare offices along Rememberance Drive and asks for the Markets Section

For rentals visit our Valuation and Estates Division at Rowan Martin or call 0242753000-15

Visit our Housing Division in Mbare along Rememberance Drive