Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: CLOSED
Sunday: CLOSED
FAQs
Send your account number, phone number, email address and ID number to clientinfo@hararecity.co.zw to receive e-bills
Where?
Visit our Harare Water Department at Old Mutual House or call 0242 705 654
Use clientinfo@hararecity.co.zw
Visit our offices at Cleveland House or call 0242 773 694
https://www.hararecity.co.zw/resources/of/request-for-quotation
24 J. Tongogara Ave P O Box 1680. Harare
Tel: 263 4 2927683.
Fax: 263 4 753018.
Email: erukasha@hmmas.co.zw
azezere@hmmas.co.zw
We are audited by external auditors
https://www.hararecity.co.zw/resources/download/52
water distribution pipes???
For new applicants - ZWL$500
Renewals - ZWL$450 per year
You can visit Rowan Martin Building or call 0242753000-15 for assistance
Receipts or Bills?
We are found at Town House Cnr J. Nyerere & J. Moyo
The facility is still under development
Go to our Mbare offices along Rememberance Drive and asks for the Markets Section
For rentals visit our Valuation and Estates Division at Rowan Martin or call 0242753000-15
Visit our Housing Division in Mbare along Rememberance Drive
Go to our Business Licensing office Rowan Martin Building 6th Floor
Which application form?
You go to Rowan Martin Building or your nearest District Office with the proof of payment
You drop your application at our Training Offices at Rowan Martin Building
Send you request on amtakiwa@hararecity.co.zw or cohmun@gmail.com
Go to our Housing Department in Mbare along Rememberance Drive
Visit our Rememberance offices in Mbare (Department of Housing & Community Services)
The online account enquiry module is not functional at the moment, send your enquiry on amtakiwa@hararecity.co.zw
Call 0242753000-19
Which area is this?
You approach the Glen Norah District Office for information the issues raised
Visit your DO
Visit your District Office they will do the calculations for you.
Visit your District Office
What about workers committee?
Those who want to receive their bills on email and have your queries resolved in any form use the following emails.
waterqueries@hararecity.co.zw
rtgs@hararecity.co.zw
billing@hararecity.co.zw
For any water burst/sewer chock use whatsapp 0780630325
At Rowan Martin Building and District Offices
027020121000009
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