Frequently asked questions
FAQs

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: CLOSED

Sunday: CLOSED

Send your account number, phone number, email address and ID number to clientinfo@hararecity.co.zw to receive e-bills

Where?

Visit our Harare Water Department at Old Mutual House or call 0242 705 654

Use clientinfo@hararecity.co.zw

Visit our offices at Cleveland House or call 0242 773 694 

https://www.hararecity.co.zw/resources/of/request-for-quotation

24 J. Tongogara Ave P O Box 1680. Harare

Tel: 263 4 2927683. 

Fax: 263 4 753018. 

Email: erukasha@hmmas.co.zw 

azezere@hmmas.co.zw

We are audited by external auditors

https://www.hararecity.co.zw/resources/download/52

water distribution pipes???

For new applicants - ZWL$500

Renewals - ZWL$450 per year