City of Harare Official Municipal Portal

Account Recovery & Access Assistance

Securely restore access to your municipal account to manage civic rates, utility billing, online permits, and council services.

Password reset links are dispatched exclusively to verified email addresses on record and remain active for a limited time.

Reset your password

Enter your registered email address and we will email you a secure link to choose a new password.

Remembered your password? Return to Sign In
Need Help?
If you no longer have access to this email address, contact the City Helpdesk at +263 242 775800 or contactcenter@hararecity.gov.zw.