District officers have been implored to keep abreast of developments in council to allow them to address service delivery issues.
The call was made by town clerk Eng Hosiah Chisango when he addressed the officers recently.
Speaking at a joint meeting organised to integrate district officers into all decision making processes of council, Eng Chisango said DO’s should be equipped with knowledge and be appraised on proper communication channels.
“As we progress into the future, it is worth noting that the DO’s have felt that they have been left out of all the decision making processes within the council,” he said.
“It’s worth noting that these district officers are the ones vital to our progress, as they are the ones at the core of our precious and most valuable cliental base we are aiming to please, the residents.
“We have taken it upon ourselves to set up advisory strategic teams to help the district officers to facilitate their duties especially in revenue collection, effectively.”
He said although council has been having setbacks due to economic strife, the setup strategies will lessen the burden on the district officers to facilitate their duties efficiently.
Eng Chisango said decentralisation of duties is a priority and key in ensuring enough groundwork is covered by the council, in such economic conditions.
District officers had the opportunity to give their insights on how to improve communication channels and being fully informed about policy making decisions and resolutions.
Last month, the city’s finance department and district officers had a two day educational symposium organised by the Ministry of Local Government, Public Works and National Housing in collaboration with the German Corporation for International Development in Zimbabwe (GIZ) which was aimed at capacitating them with relevant technical skills at improving local authority’s expenditure and exploring revenue streams.
Director of Housing and Community Services, Mr Addmore Nhekairo commended the efforts showcased by Eng Chisango in bridging the communication gap and incorporating district officers into council resolutions.
“This is a step in the right direction. It’s fundamental we plug the information gaps so as to make the personnel on the ground aware of the Council resolutions and operations.” he said.